Frequently Asked Questions

WeRX Health provides convenient online healthcare services. Simply select the treatment you need, complete a quick online consultation, and our registered clinicians will review your information. If approved, your medication will be dispensed and delivered discreetly to your door.

Yes, all our clinicians are GPhC-registered and fully qualified healthcare professionals. We operate under strict regulatory guidelines to ensure you receive safe, professional care.

Standard delivery typically takes 3-5 working days. We also offer express delivery options for urgent requirements. All orders are packaged discreetly with no indication of contents.

Absolutely. Your medical data and personal information are protected with industry-standard encryption and stored securely. We comply with all GDPR and data protection regulations. Your information is only accessible to our qualified healthcare professionals.

Our clinicians carefully review every consultation. If a treatment isn't suitable, they'll let you know and may suggest alternatives. Your safety is our priority, and we'll never approve a treatment that isn't appropriate for you.

As we supply prescription medications, our refund policy is governed by pharmacy regulations. Please refer to our Refunds & Returns policy for detailed information about eligibility and the refund process.

You can reach our customer liaison team through the contact form on our website or by email. We aim to respond to all queries within 24 hours during business days.

Currently, we operate as a private service and do not accept insurance. All prices are clearly displayed before you complete your order, with no hidden fees.